Pragma Systems Technical Forum

sessions stay on the server after closing the client connection

https://forums.pragmasys.com/Topic120.aspx

By jh2012 - 1/10/2012 10:23:16 AM

Hi Pragma,

1.       I have sessionsthat stay on the server after closing the client connection. What can I do to address this issue?


   Thanks,

     John Huntsman - 2012
By Technical Support Group (TSG) - 1/10/2012 11:05:33 AM

Hi John,

Thanks for posting your question on our forum. There are two ways to clean up orphan sessions:

The first option is to enable the "Server to Client Heartbeat" under Local Server Configuration > Users -> Handheld page. This will send a signal to the client after the configured period of time, then disconnect the session, if the server does not receive a response from the client,

The second option is the Idle Session Timeout under the User General Settings page. This will shut the session down after a fixed period of inactivity.

Hope this helps.

Thank you,

Technical Support Group (TSG)
Pragma Systems, Inc.