Pragma Systems Technical Forum

Local Fortress SSH Config

https://forums.pragmasys.com/Topic190.aspx

By jsanto - 6/4/2013 4:02:32 AM

When clicking on the local fortress SSH config icon, the software is looking for PragmaFortressSSH.msi file.  I am unable to launch the local fortressSSH client.  The SFTP server is up an running, users are able to connect.  After searching C: I cannot find the .msi file.  Any help would be greatly appreciated.
By bethredd - 6/4/2013 5:31:45 AM

Hello,

The error you are seeing is due to a mismatch in the configuration program and the libraries. This happens when you patch a revision prior to 1055. Any revision before 1055 must be uninstalled then the new installation installed.

To fix the problem you will need to uninstall and re-install. 

You can save your current settings by doing a registry export of the key HKEY_LOCAL_MACHINE\SOFTWARE\PragmaSystems before uninstalling. Make sure that when you re-install you install to the same location as the previous install so that the settings from the registry will match. After the re-install you can import the registry. Please be careful so that you do not damage your registry.

Beth Redd 
Customer Support Manager 
13809 Research Blvd, #675 
Austin, TX 78750 
http://www.pragmasys.com 
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By jsanto - 6/4/2013 7:28:02 AM

What would I need to restore from backup to make this work again? I have previous versison and windows backup running the this server?

Thanks,
By bethredd - 6/4/2013 8:36:53 AM

Unfortunately, I have not found a way to restore once this issue has happened. What you need are the updated configuration files and the redistributed libraries.

We do not allow older installations to be installed over newer installations to downgrade.

If you have a restore point on your server prior to the upgrade, you can use that.

Beth Redd 
Customer Support Manager 
13809 Research Blvd, #675 
Austin, TX 78750 
http://www.pragmasys.com 
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