Hello,

Make sure you are making an scp connection using an account that is either a local account or a domain account and that you have added that account under the "SCP Users" configuration within Pragma FortressSSH Local Configuration manager. Another option would be to uncheck the  "Only Allow Configured Users Access" setting and use any local or domain account to make an scp connection.

Furthermore, make sure that the user account that you are using to make an scp connection, has proper "write" privileges for the folder where you would like to securely copy (scp) files.

If you need further assistance, please email us: support@pragmasys.com

Thank you,

Technical Support Group (TSG)
Pragma Systems, Inc.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

I am running Pragma Fortress SSH Server Version:  5.0 Build 9 Revision 1370 on a Windows 2008 R2 Server.  SFTP is authenticating perfectly against the domain, however when I attempt to connect using WinSCP it fails.  I am attempting to login with a user that has SFTP rights and can login via SFTP successfully.  I have configured the user on the SCP User screen.  Below is the output from the winscp log.

. 2011-12-15 09:55:25.164 Looking up host "xxx.yyy.com"
. 2011-12-15 09:55:25.164 Connecting to xxx.xxx.xxx.xxx port 22
. 2011-12-15 09:55:25.477 Server version: SSH-1.99-Pragma FortressSSH 5.0.9.1370
. 2011-12-15 09:55:25.568 We believe remote version has SSH-2 ignore bug
. 2011-12-15 09:55:25.568 Using SSH protocol version 2
. 2011-12-15 09:55:25.568 We claim version: SSH-2.0-WinSCP_release_4.3.5
. 2011-12-15 09:55:25.571 Doing Diffie-Hellman group exchange
. 2011-12-15 09:55:25.778 Doing Diffie-Hellman key exchange with hash SHA-1
. 2011-12-15 09:55:25.888 Host key fingerprint is:
. 2011-12-15 09:55:25.888 ssh-rsa 1024 0c:fa:b3:91:dc:6d:91:d7:80:63:ca:67:dc:b4:8d:e2
. 2011-12-15 09:55:25.888 Initialised AES-256 CBC client->server encryption
. 2011-12-15 09:55:25.888 Initialised HMAC-SHA1 client->server MAC algorithm
. 2011-12-15 09:55:25.888 Initialised AES-256 CBC server->client encryption
. 2011-12-15 09:55:25.888 Initialised HMAC-SHA1 server->client MAC algorithm
! 2011-12-15 09:55:26.104 Using username "some.user".
. 2011-12-15 09:55:26.172 Using SSPI from SECUR32.DLL
. 2011-12-15 09:55:26.179 GSSAPI authentication initialisation failed
. 2011-12-15 09:55:26.179 The target was not recognized.
. 2011-12-15 09:55:26.179 Prompt (7, SSH password, , &Password: )
. 2011-12-15 09:55:30.107 Sent password
. 2011-12-15 09:55:30.160 Access granted
. 2011-12-15 09:55:30.165 Opened channel for session
. 2011-12-15 09:55:30.371 Remote debug message:
. 2011-12-15 09:55:30.371 domain\some.user - User is not a configured user allowed access to server through ssh.
. 2011-12-15 09:55:30.573 Server refused to start a shell/command
* 2011-12-15 09:55:30.581 (ESshFatal) Server refused to start a shell/command
* 2011-12-15 09:55:30.581 Authentication log (see session log for details):
* 2011-12-15 09:55:30.581 Using username "some.user".
* 2011-12-15 09:55:30.581
* 2011-12-15 09:55:30.581 Authentication failed.

Thanks in Advance