Hello,

You are running a very old version, so I recommend you update to the latest build at www.pragmasys.com/ssh-server/download. You will need to uninstall, then perform a fresh install. You can save your settings using regedit.exe to export our key HKEY_LOCAL_MACHINE\SOFTWARE\PragmaSystems. Keep in mind if you use the registry to restore your settings, you will need to install in the same place as the prior installation.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

We are seeing a lot of errors such as this:

Faulting application name: sshd64.exe, version: 5.0.9.2696, time stamp: 0x539a6b15
Faulting module name: PragmaAuth.dll, version: 5.0.9.2696, time stamp: 0x539a6937
Exception code: 0xc0000417
Fault offset: 0x000000000000579c
Faulting process id: 0x2adc
Faulting application start time: 0x01d346882bed1ea5
Faulting application path: C:\Program Files\Pragma\Fortress\sshd64.exe
Faulting module path: C:\Program Files\Pragma\Fortress\PragmaAuth.dll
Report Id: 69fdcd3c-b27b-11e7-80f0-42f2e9f07109
Faulting package full name:
Faulting package-relative application ID:

I am not sure when this started and believe we should probably update our versions. But have you had any other such reports?