Hello! after the transfer to the new server there is a menu where the full text is not displayed, in the photo the first scanner on the new server (Windows Server 2019 standard) the second scanner on the old (Windows Server 2008R2 standard)
please advise what can be the reason? ready to provide all the necessary server settings!

 Windows Server 2019 standard  


 Windows Server 2008R2 standard old

+x

 

dmytro - 1/18/2022 2:49:14 PM

 Windows Server 2019 standard  


 Windows Server 2008R2 standard old

Hello,

Things to check. Please change these suggestions one at a time, running a test after each change.

1. On the User main page, set to Full Console
2. On the Console settings page, toggle your setting for "line by line screen comparison"
3. On the Console Settings page, toggle your setting for "Clear to eoln..."

Also see https://www.pragmasys.com/products/support/handheld-config for our best practices recommendations.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

+x

 

Technical Support Group (TSG) - 1/18/2022 2:56:21 PM

+x

 

dmytro - 1/18/2022 2:49:14 PM

 Windows Server 2019 standard  


 Windows Server 2008R2 standard old

Hello,

Things to check. Please change these suggestions one at a time, running a test after each change.

1. On the User main page, set to Full Console
2. On the Console settings page, toggle your setting for "line by line screen comparison"
3. On the Console Settings page, toggle your setting for "Clear to eoln..."

Also see https://www.pragmasys.com/products/support/handheld-config for our best practices recommendations.

Thanks to answer!
1 yes Default Screen Mode "Full Console"


2 and 3 item,

Yes I added those two items, I'm going to check if that fixes my problem     

 

Turning these items off and on helped, thank you very much!

+x

 

dmytro - 1/20/2022 2:40:59 PM

 

Turning these items off and on helped, thank you very much!

Glad to hear that fixed it.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com