+x ice - 10/8/2024 8:04:57 AMHi expert, After we adjusted the Desktop Count from 4 to 8, it worked fine until around 10 AM on 2024/10/04. It had been working normally for 3 months. What puzzles us is that after the issue occurred, we checked the event log and didn’t find any error logs. We also consulted our operations team to check the server status at that time, and the server was normal, but we did see some ‘TCP reset from server’ errors. We are unable to determine what caused this issue. Could you please provide us with some troubleshooting suggestions? Thank you.