After the TELNET SERVER has been running for a while, all device cannot connect


After the TELNET SERVER has been running for a while, all device...
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Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.
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ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com
ice
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Technical Support Group (TSG) - 7/3/2024 1:45:08 PM
ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Hi expert ,
  We found the error event log below , please help analyze. Thanks a lot.

ice
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ice - 7/4/2024 6:54:27 AM
Technical Support Group (TSG) - 7/3/2024 1:45:08 PM
ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Hi expert ,
  We found the error event log below , please help analyze. Thanks a lot.


ice
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ice - 7/4/2024 6:57:47 AM
ice - 7/4/2024 6:54:27 AM
Technical Support Group (TSG) - 7/3/2024 1:45:08 PM
ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Hi expert ,
  We found the error event log below , please help analyze. Thanks a lot.



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ice - 7/4/2024 7:12:16 AM
ice - 7/4/2024 6:57:47 AM
ice - 7/4/2024 6:54:27 AM
Technical Support Group (TSG) - 7/3/2024 1:45:08 PM
ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Hi expert ,
  We found the error event log below , please help analyze. Thanks a lot.



This error means that the program configured as the User Shell or Startup Program is closing with an error.
\

We have no control of that program, so we simply report that the error occured. You should contact the developers of that program for assistance in correcting the issue.



Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com
Edited 7 Months Ago by Technical Support Group (TSG)
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Technical Support Group (TSG) - 7/5/2024 4:00:24 PM
ice - 7/4/2024 7:12:16 AM
ice - 7/4/2024 6:57:47 AM
ice - 7/4/2024 6:54:27 AM
Technical Support Group (TSG) - 7/3/2024 1:45:08 PM
ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Hi expert ,
  We found the error event log below , please help analyze. Thanks a lot.



This error means that the program configured as the User Shell or Startup Program is closing with an error.
\

We have no control of that program, so we simply report that the error occured. You should contact the developers of that program for assistance in correcting the issue.


Hi expert,

Thanks for the update.
Our configuration is as follows. We are using TELNET SERVER and SAPConsole simultaneously to enable the RF GUN to use the features on SAP. Regarding this issue, I have consulted the official SAP help documentation and NOTES, but I did not find any similar problem descriptions. I believe you should have extensive experience in using this, have other users reported similar problems and finally got them resolved?Another major problem that troubles us is that every time this situation occurs, we check the SAP application server and it is normal. We cannot determine whether the problem is with the TELNET SERVER or the SAPConsole.
If you have a any idea , please let me know. I would be very grateful. 
Additionally, we still have a question about the ERRORCODE “1073741510” in the EVENT LOG. What is the special meaning of this?
Thanks.




Edited 7 Months Ago by ice
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Posts: 144, Visits: 648
ice - 7/8/2024 2:43:10 AM
Technical Support Group (TSG) - 7/5/2024 4:00:24 PM
ice - 7/4/2024 7:12:16 AM
ice - 7/4/2024 6:57:47 AM
ice - 7/4/2024 6:54:27 AM
Technical Support Group (TSG) - 7/3/2024 1:45:08 PM
ice - 7/3/2024 3:27:04 AM
Hi expert,

  We use telnet server version 7.0 path 9. We have found a problem where the device can connect to the TELNET SERVER for a while. Then, occasionally, all devices are unable to connect to the TELNET SERVER. When the problem occurs, we just need to reopen the TELNET SERVER CONFIGURA icon on the server desktop, and the service returns to normal. We don’t know what caused this problem. Please help, thank you.

Hello,
It sounds like the InetD Service is stopping for some reason. Opening and closing the configuration program restarts the service. When the issue occurs, please check our event log under Applications and Services for any error events from the InetD Service. Also, check the Windows Application event log for any error events. Please let me know if you have any events and what the details are.

Hi expert ,
  We found the error event log below , please help analyze. Thanks a lot.



This error means that the program configured as the User Shell or Startup Program is closing with an error.
\

We have no control of that program, so we simply report that the error occured. You should contact the developers of that program for assistance in correcting the issue.


Hi expert,

Thanks for the update.
Our configuration is as follows. We are using TELNET SERVER and SAPConsole simultaneously to enable the RF GUN to use the features on SAP. Regarding this issue, I have consulted the official SAP help documentation and NOTES, but I did not find any similar problem descriptions. I believe you should have extensive experience in using this, have other users reported similar problems and finally got them resolved?Another major problem that troubles us is that every time this situation occurs, we check the SAP application server and it is normal. We cannot determine whether the problem is with the TELNET SERVER or the SAPConsole.
If you have a any idea , please let me know. I would be very grateful. 
Additionally, we still have a question about the ERRORCODE “1073741510” in the EVENT LOG. What is the special meaning of this?
Thanks.