Hi, new to Pragma.

We are using Honeywell Dolphin 7600 HHT's with Wavelink TE software.

We are noticing strange behaviour and initially blamed Wavelink TE however it seems to happen when the end user interacts with Log on/Off Pragma session. Something is turning Windows Powersave back on!

Here's the troubleshooting steps;

1. We untick the Powersave on Battery setting within Windows Mobile (6)

2. Open Wavelink - check setting powersave is still off

3. Enter to connect to Pragma - check setting and somehow Powersave has been ticked back on

4. Turn power save off

5. Log in - check power save is still off

6. log out of Pragma session - check Powersave and it has been turned back on again!

This is causing us all sorts of issues in the warehouse with the HHT's.

Please help

Cheers

SS 

Normally there is nothing in our connection or disconnect that should cause a powersaver option to change.

Hi Thanks for the Reply.

I did have a reply from the company who recommended Pragma/Wavelink solution, and they suggested that I set the idle Session timeout in the Local Server Configuration to 50 minutes. Previously it was not configured. Since that new config has been applied the Windows Powersave setting no longer appears to be changing on login/logout.

Does that make any sense to you?

I'm still tempted to set it back and try your troubleshooting tip and capture the session info.

Well I'm glad that fixed the problem, but I agree that it doesn't make sense with your original test. The idle session timeout feature does not affect anything until the configured idle period has occurred. It would not change anything with the initialization or termination strings.