+x

 

alex qiu - 8/1/2018 12:11:55 PM

Hi team,

Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy.

========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
ConnectEx pending
wait ready!
ConnectEx succeeded
connect took 0 ms
Connection established.
timeout: 10000 ms remain after connect
========= Quote end  ==========

While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending"
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
timeout: 10000 ms remain after connect
========= Quote end  ==========

The proxy config please see below:
Host host.blahblahblah.com
 ProxyCommand connect -S proxy.abc.local:1080 %h %p

Is there any advice from you? e.g. the connect.exe or the proxy config is having issue?
Am looking forward to getting your reply soon, thanks a lot in advance.

+x

 

Technical Support Group (TSG) - 8/2/2018 2:23:49 PM

+x

 

alex qiu - 8/1/2018 12:11:55 PM

Hi team,

Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy.

========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
ConnectEx pending
wait ready!
ConnectEx succeeded
connect took 0 ms
Connection established.
timeout: 10000 ms remain after connect
========= Quote end  ==========

While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending"
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
timeout: 10000 ms remain after connect
========= Quote end  ==========

The proxy config please see below:
Host host.blahblahblah.com
 ProxyCommand connect -S proxy.abc.local:1080 %h %p

Is there any advice from you? e.g. the connect.exe or the proxy config is having issue?
Am looking forward to getting your reply soon, thanks a lot in advance.

Sorry for the delay. I am trying to duplicate the issue so I can determine the solution. I will get back to you as soon as possible.

+x

 

Technical Support Group (TSG) - 10/8/2018 6:25:45 PM

Hello,

The developer has been working on this issue. I am not certain if there is a final fix on it or not. I will check and get back to you.

+x

 

Technical Support Group (TSG) - 10/22/2018 5:16:22 PM

I am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release.

+x

 

alex qiu - 11/21/2018 8:52:21 AM

+x

 

Technical Support Group (TSG) - 10/22/2018 5:16:22 PM

I am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release.

Hi team,

Glad to get the update, so may I know whether it's now ready for download?
If yes, please if you can provide the download link for the version?

Thanks a lot in advance.