+x

 

rostant - 12/19/2019 12:36:36 PM

Hi all,
we appear to be using 5.0.9.2904. It will take us a bit of work to test and eventually deploy the latest/newer version.
In the meantime, could you pls kindly advise whether using the -okeepalive=yes option might help with our particular issue?

Hello,

The keepalive feature is opposite of the timeout feature. It would send a signal to the server to keep the session active.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

Hi all,
we appear to be using 5.0.9.2904. It will take us a bit of work to test and eventually deploy the latest/newer version.
In the meantime, could you pls kindly advise whether using the -okeepalive=yes option might help with our particular issue?

+x

 

alex qiu - 11/21/2018 8:52:21 AM

+x

 

Technical Support Group (TSG) - 10/22/2018 5:16:22 PM

I am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release.

Hi team,

Glad to get the update, so may I know whether it's now ready for download?
If yes, please if you can provide the download link for the version?

Thanks a lot in advance.

Hello,

The fix has been deployed. Thank you so much for your patience. You can download the server at www.pragmasys.com/ssh-server/download and the client at www.pragmasys.com/ssh-client/download.



Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

+x

 

Technical Support Group (TSG) - 10/22/2018 5:16:22 PM

I am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release.

Hi team,

Glad to get the update, so may I know whether it's now ready for download?
If yes, please if you can provide the download link for the version?

Thanks a lot in advance.

I am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release.


Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

+x

 

Technical Support Group (TSG) - 10/8/2018 6:25:45 PM

Hello,

The developer has been working on this issue. I am not certain if there is a final fix on it or not. I will check and get back to you.

Hi team,

Well, may I know the progress on this one?

Hello,

The developer has been working on this issue. I am not certain if there is a final fix on it or not. I will check and get back to you.


Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

+x

 

Technical Support Group (TSG) - 8/2/2018 2:23:49 PM

+x

 

alex qiu - 8/1/2018 12:11:55 PM

Hi team,

Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy.

========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
ConnectEx pending
wait ready!
ConnectEx succeeded
connect took 0 ms
Connection established.
timeout: 10000 ms remain after connect
========= Quote end  ==========

While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending"
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
timeout: 10000 ms remain after connect
========= Quote end  ==========

The proxy config please see below:
Host host.blahblahblah.com
 ProxyCommand connect -S proxy.abc.local:1080 %h %p

Is there any advice from you? e.g. the connect.exe or the proxy config is having issue?
Am looking forward to getting your reply soon, thanks a lot in advance.

Sorry for the delay. I am trying to duplicate the issue so I can determine the solution. I will get back to you as soon as possible.

Hi team,

Is there any update on this one? Thanks a lot in advance.

+x

 

alex qiu - 8/1/2018 12:11:55 PM

Hi team,

Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy.

========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
ConnectEx pending
wait ready!
ConnectEx succeeded
connect took 0 ms
Connection established.
timeout: 10000 ms remain after connect
========= Quote end  ==========

While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending"
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
timeout: 10000 ms remain after connect
========= Quote end  ==========

The proxy config please see below:
Host host.blahblahblah.com
 ProxyCommand connect -S proxy.abc.local:1080 %h %p

Is there any advice from you? e.g. the connect.exe or the proxy config is having issue?
Am looking forward to getting your reply soon, thanks a lot in advance.

Sorry for the delay. I am trying to duplicate the issue so I can determine the solution. I will get back to you as soon as possible.

Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com

Hi team,

Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy.

========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
ConnectEx pending
wait ready!
ConnectEx succeeded
connect took 0 ms
Connection established.
timeout: 10000 ms remain after connect
========= Quote end  ==========

While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending"
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
timeout: 10000 ms remain after connect
========= Quote end  ==========

The proxy config please see below:
Host host.blahblahblah.com
 ProxyCommand connect -S proxy.abc.local:1080 %h %p

Is there any advice from you? e.g. the connect.exe or the proxy config is having issue?
Am looking forward to getting your reply soon, thanks a lot in advance.