|
Technical Support Group...
|
|
|
Group: Moderators
Posts: 136,
Visits: 639
|
Thank you. We strive to respond quickly to customer issues. Please let me know how things progress.
Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com
|
|
|
|
|
alex qiu
|
|
|
Group: Forum Members
Posts: 17,
Visits: 85
|
Hi team,
The project is held for some time and we resume it, we have tested the –oConnectionTimeout option but we don’t know how–oConnectionTimeout works, it didn’t stop in time when connecting to host, andit don’t stop when I remain idle after connection success.
The sample sftp connection command is like below with 10s timeout option:
sftp 12345678@certain-external-party.com -oConnectionTimeout=10s -oIdentityfile2=C:/xxx/.ssh/id_rsa -LC:\xxx\logs\sftp-ghss1.log
The result is that connecting to host take more than 10s, but anyway it success and we keep it idlefor more than 10s after connection success, it is not disconnected. The expected result is after 10s when connecting to remote (before sftp> shows), it will be disconnected with "connection time out" err message.
Am not sure how to make it work hence would like to ask you to shed some lights on us.
|
|
|
|
|
Technical Support Group...
|
|
|
Group: Moderators
Posts: 136,
Visits: 639
|
+xHi team,
The project is held for some time and we resume it, we have tested the –oConnectionTimeout option but we don’t know how–oConnectionTimeout works, it didn’t stop in time when connecting to host, andit don’t stop when I remain idle after connection success.
The sample sftp connection command is like below with 10s timeout option:
sftp 12345678@certain-external-party.com -oConnectionTimeout=10s -oIdentityfile2=C:/xxx/.ssh/id_rsa -LC:\xxx\logs\sftp-ghss1.log
The result is that connecting to host take more than 10s, but anyway it success and we keep it idlefor more than 10s after connection success, it is not disconnected. The expected result is after 10s when connecting to remote (before sftp> shows), it will be disconnected with "connection time out" err message.
Am not sure how to make it work hence would like to ask you to shed some lights on us. Your command line looks correct. Please add a -v to your command line to get verbose output. In the output, you should get a line that says "ConnectEx pending". If you do not get that line, then either you are not running the latest version or you are not getting the connection timeout parameter configured correctly.
Pragma Systems Technical Support 13809 Research Blvd, #675 Austin, TX 78750 http://www.pragmasys.com
|
|
|
|
|
alex qiu
|
|
|
Group: Forum Members
Posts: 17,
Visits: 85
|
Hi team,
Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy.
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
ConnectEx pending
wait ready!
ConnectEx succeeded
connect took 0 ms
Connection established.
timeout: 10000 ms remain after connect
========= Quote end ==========
While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending"
========= Quote start ==========
Pragma Fortress 5.0.10.1563
Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config
timeout: 10000 ms remain after connect
========= Quote end ==========
The proxy config please see below:
Host host.blahblahblah.com
ProxyCommand connect -S proxy.abc.local:1080 %h %p
Is there any advice from you? e.g. the connect.exe or the proxy config is having issue?
Am looking forward to getting your reply soon, thanks a lot in advance.
|
|
|
|
|
Technical Support Group...
|
|
|
Group: Moderators
Posts: 136,
Visits: 639
|
+xHi team, Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy. ========= Quote start ========== Pragma Fortress 5.0.10.1563 Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config ConnectEx pending wait ready! ConnectEx succeeded connect took 0 ms Connection established. timeout: 10000 ms remain after connect ========= Quote end ========== While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending" ========= Quote start ========== Pragma Fortress 5.0.10.1563 Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config timeout: 10000 ms remain after connect ========= Quote end ========== The proxy config please see below: Host host.blahblahblah.com ProxyCommand connect -S proxy.abc.local:1080 %h %p Is there any advice from you? e.g. the connect.exe or the proxy config is having issue? Am looking forward to getting your reply soon, thanks a lot in advance. Sorry for the delay. I am trying to duplicate the issue so I can determine the solution. I will get back to you as soon as possible.
Pragma Systems Technical Support 13809 Research Blvd, #675 Austin, TX 78750 http://www.pragmasys.com
|
|
|
|
|
alex qiu
|
|
|
Group: Forum Members
Posts: 17,
Visits: 85
|
+x+xHi team, Thanks a lot for the info, we have tested couple of cases on this and found it works perfectly when connect within internal network without proxy. ========= Quote start ========== Pragma Fortress 5.0.10.1563 Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config ConnectEx pending wait ready! ConnectEx succeeded connect took 0 ms Connection established. timeout: 10000 ms remain after connect ========= Quote end ========== While when we connect to external vendor site using proxy config it not showing the "ConnectEx pending" ========= Quote start ========== Pragma Fortress 5.0.10.1563 Reading configuration data C:\Users\appadm\AppData\Roaming\PragmaSSH\config timeout: 10000 ms remain after connect ========= Quote end ========== The proxy config please see below: Host host.blahblahblah.com ProxyCommand connect -S proxy.abc.local:1080 %h %p Is there any advice from you? e.g. the connect.exe or the proxy config is having issue? Am looking forward to getting your reply soon, thanks a lot in advance. Sorry for the delay. I am trying to duplicate the issue so I can determine the solution. I will get back to you as soon as possible. Hi team, Is there any update on this one? Thanks a lot in advance.
|
|
|
|
|
Technical Support Group...
|
|
|
Group: Moderators
Posts: 136,
Visits: 639
|
Hello,
The developer has been working on this issue. I am not certain if there is a final fix on it or not. I will check and get back to you.
Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com
|
|
|
|
|
alex qiu
|
|
|
Group: Forum Members
Posts: 17,
Visits: 85
|
+xHello, The developer has been working on this issue. I am not certain if there is a final fix on it or not. I will check and get back to you. Hi team, Well, may I know the progress on this one?
|
|
|
|
|
Technical Support Group...
|
|
|
Group: Moderators
Posts: 136,
Visits: 639
|
I am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release.
Pragma Systems Technical Support
13809 Research Blvd, #675
Austin, TX 78750
http://www.pragmasys.com
|
|
|
|
|
alex qiu
|
|
|
Group: Forum Members
Posts: 17,
Visits: 85
|
+xI am sorry that this is taking so long. The issue has been addressed and will be part of the next release. We are currently working on other issues that will be part of the next release as well. We are planning on a mid-November release. Hi team, Glad to get the update, so may I know whether it's now ready for download? If yes, please if you can provide the download link for the version? Thanks a lot in advance.
|
|
|
|